Frequently Asked Questions
Answers to the most important questions about our project, donations, and transparency.
General
We are an independent platform for collecting humanitarian donations for people in need in Gaza. Our goal is to deliver aid directly and transparently without unnecessary intermediaries.
An international collective of volunteers — hundreds of developers, designers, activists, freelancers, and travelers from over 20 countries — who have experienced injustice and censorship firsthand. Our work comes from the heart, not from seeking recognition. You can learn more on our "Collective" page.
About Us page
We are currently working on official registration. All donations are documented and used with full transparency.
The website is available in five languages: German, English, Arabic, French, and Spanish. You can change the language at any time via the language menu at the top.
Cryptocurrencies are decentralized — no government or bank can block or freeze them. Every transaction is transparent and verifiable on the blockchain. This is especially important in conflict zones where traditional bank transfers are often blocked.
Donations
You can donate cryptocurrency directly through our website. For fiat donations (bank transfer, PayPal), please contact our support team via the contact page.
Go to donation page
We currently accept several cryptocurrencies. You can see the full list when clicking "Crypto Donation" on the donation page.
There is no minimum amount. Every donation matters regardless of the amount. Just keep in mind the network fees (gas fees) when sending very small amounts.
Yes! When donating via cryptocurrency, you can choose "Anonymous" and the wallet address will be displayed directly without requiring any personal data.
Yes, you can request a donation confirmation via email during the donation process. Please note that this confirmation is not a tax-deductible receipt — it serves solely as proof of your donation. For fiat donations, contact our support team.
Yes, fiat donations (bank transfer, PayPal, etc.) are possible through personal contact. Reach out to our support team via the contact page and we'll send you the details.
Contact page
No. We are not a registered charity and cannot issue tax-deductible donation receipts. You can receive a donation confirmation as proof of your donation, but it is not tax-deductible. For crypto donations, please consult your tax advisor regarding local regulations.
Crypto & Technology
Cryptocurrencies are digital currencies that work without central banks. Bitcoin is the most well-known. Every transaction is recorded on a public network (blockchain) that anyone can verify. No government can freeze or block them.
We've prepared a comprehensive step-by-step guide that explains everything from registering on an exchange to sending your first donation. No prior technical knowledge required!
Crypto buying guide
Important: Blockchain transactions are irreversible. If you send to the wrong address, the funds cannot be recovered. Therefore, always make sure to copy the address correctly — or use the QR code we provide to avoid errors.
Network fees are small costs paid to process your transaction on the blockchain. These fees don't go to us — they go to the blockchain network itself (e.g., miners). They vary by network: Bitcoin is typically higher than networks like TRON or Solana.
A wallet is an app for storing, sending, and receiving cryptocurrency. For beginners we recommend Trust Wallet (free, easy to use, supports all major currencies). For maximum security we recommend Ledger (hardware wallet). You'll find a full comparison in our guide.
Wallet guide
It depends on the network. Bitcoin: 10–60 minutes. Ethereum: 1–5 minutes. TRON/Solana: a few seconds. You can track your transaction status at any time via a blockchain explorer.
Transparency
100% of your donations go directly to those in need in Gaza. We document every expenditure and publish regular reports on the use of funds.
Cryptocurrency donations can be tracked on the blockchain. We also publish regular updates on our news page with photos and field reports.
Transparency page
We do not deduct any administrative fees. All operational costs are covered separately. Your full donation reaches the beneficiaries.
All data comes from official international sources: the United Nations (OCHA), UNRWA, the World Health Organization (WHO), and the International Committee of the Red Cross (ICRC). Direct source links are available on our Facts & Figures page.
Facts & Figures
Security
Yes. We take data protection seriously. We do not share your data with third parties and only store what is necessary. The website is protected with SSL encryption and a Web Application Firewall (WAF).
Yes. Blockchain transactions are encrypted and immutable. Always make sure to copy the wallet address correctly before sending and use the QR code when possible.
Always check the URL — make sure you're on our official website. Never send crypto to addresses you receive via email or social media. Only use addresses displayed directly on our website. If in doubt, contact us first.
Raffle
After donating, you can register for the raffle by entering your Transaction ID and email address on the raffle page. Every donation gives you a chance to participate.
Raffle page
We're offering 5 trips (5 days each) as prizes. The concept: interfaith exchange — Jewish, Christian, Muslim. You can choose one of 3 destinations. Full details on the raffle page.
Contact
You can reach us via email or WhatsApp. All contact options are available on our contact page.
Contact page
You can share our website with friends and family, follow us on social media, or contact us if you'd like to volunteer your skills (development, design, translation, etc.).
We welcome all feedback! You can reach us via the contact page or write directly to our email. We take every message seriously and respond as soon as possible.
More Questions
Your donation is forwarded 100% to verified aid organizations active on the ground in Gaza. We do not cover administrative costs from donations.
Currently we are not a registered non-profit organization. Tax deductibility is therefore not possible. We are working on official recognition.
The current donation status is displayed in real time on the home page. We update it regularly as new receipts are recorded.
Yes. For bank transfers you can specify any reference. For PayPal and crypto transactions, anonymity is possible depending on the method.
We primarily support local organizations providing food, medicine and shelter. A complete list is available upon request.